1. Scope
The following terms and conditions apply to all orders placed via our online shop.
Our online shop is aimed exclusively at consumers.
A consumer is any natural person who concludes a legal transaction for the purposes
who predominantly do not pursue their commercial or self-employed
professional activity. Entrepreneur is a natural or legal person or a partnership with legal capacity, which
Conclusion of a legal transaction in the exercise of their commercial or
self-employed professional activity.

2. Contracting parties, conclusion of contract
The purchase contract is concluded with Otaro UG. The
The presentation of the products in the online shop does not constitute a legally binding offer, but a non-binding online catalogue. You can order our products
You can initially place the data in the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the
Use the correction aids provided and explained in the ordering process. By clicking the order button you place a binding order for the items in the shopping cart.
The confirmation of receipt of your order will be sent by email immediately after the order has been submitted.
When the contract with us is concluded depends on the
selected payment method:
Klarna invoice
We accept your order by sending a declaration of acceptance in a separate email or by delivering the goods within two days.
Credit card
When you place your order, you also send us your credit card details.
After you have verified your identity as a legitimate cardholder, we will request your
Credit card company to initiate the payment transaction and thereby accept your offer.
PayPal, PayPal Express
During the ordering process you will be redirected to the website of the online provider PayPal
There you can enter your payment details and the
Confirm payment instruction to PayPal. After placing the order in the shop, we ask PayPal to initiate the payment transaction and thereby accept your offer.
Sofort by Klarna
After placing your order, you will be redirected to the website of the online provider
Sofort GmbH, where you confirm the payment instruction. This creates a contract with us.
Amazon Pay
During the ordering process, you will be redirected to the website of the online provider Amazon before completing the order process in our online shop. There you can enter the delivery address and payment method stored with Amazon.

and confirm the payment instruction to Amazon. You will then be redirected to our online shop where you can complete the order process. After placing the order, we ask Amazon to initiate the
payment transaction and thereby accept your offer.

3. Contract language, contract text storage
The language available for concluding the contract is German.
We save the contract text and send you the order data and our general terms and conditions by email. You can view the contract text in our customer login.

4. Delivery conditions
We deliver free of charge within Germany.
We only deliver by post. Unfortunately, you cannot collect the goods yourself.
possible.

5. Payment
In our shop you can generally use the following payment methods
Disposal:
Credit card
When you place your order, you also send us your credit card details.
After you have been identified as the legitimate cardholder, we will ask your credit card company to initiate the payment transaction immediately after placing your order. The payment transaction will be carried out automatically by the credit card company and your card will be charged.
PayPal, PayPal Express
During the ordering process you will be redirected to the website of the online provider PayPal
To be able to pay the invoice amount via PayPal, you must be registered there or register first with your login data
legitimize and confirm the payment order to us. After submitting the
When you place an order in our shop, we ask PayPal to initiate the payment transaction.
The payment transaction will be processed automatically by PayPal immediately
You will receive further information during the ordering process.
Sofort by Klarna
After placing your order, you will be redirected to the website of the online provider
Sofort GmbH. To pay the invoice amount via Sofort
To be able to use Sofort, you must have an online banking account with PIN/TAN procedure activated for participation in Sofort, identify yourself accordingly and confirm the payment instruction to us. You can obtain further information from
Order process. The payment transaction is processed immediately afterwards by Sofort
carried out and your account debited.
Amazon Pay
During the ordering process, you will be redirected to the website of the online provider Amazon before completing the ordering process in our online shop. In order to complete the ordering process via Amazon and pay the invoice amount,
you must be registered there or register first and log in with your
There you can find the information stored at Amazon.
Choose delivery address and payment method, the use of your data by

Amazon and confirm the payment instruction to us. You will then be redirected to our online shop where you can complete the order process
can.
Immediately after the order, we ask Amazon to initiate the
Payment transaction. The payment transaction is carried out automatically by Amazon. You will receive further information during the ordering process.
Purchase on account via Klarna
In cooperation with Klarna AB (www.klarna.de), Sveavägen 46, Stockholm,
Sweden, we offer you purchase on account as a payment option.
Please note that Klarna invoices are only available to consumers and that payment must be made to Klarna.
When you purchase on account with Klarna, you always receive the goods first and you always have a payment period of 14 days.
The complete terms and conditions for purchase on account can be found
here: https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/de_de/invoice?fee=0 .

6. Retention of title
The goods remain our property until full payment.

7. Transport damage
If goods are delivered with obvious transport damage, please complain about such errors to the deliverer as soon as possible and contact us immediately. Failure to complain or contact us has no effect on your legal claims and their enforcement, in particular your
Warranty rights, no consequences. However, they help us to
to be able to assert your own claims against the carrier or the transport insurance.

8. Warranty and guarantees
The statutory liability for defects applies.
For used goods, the following applies: If the defect occurs after one year from
Delivery of the goods, claims for defects are excluded. Defects that occur within one year of delivery of the goods can be asserted within the statutory limitation period of two years from delivery of the goods.

Customer service: You can reach our customer service for questions, complaints and objections by email at service@otaro-shop.com.

9. Liability
The above restrictions and time-limit reductions do not apply to
Claims for damages caused by us, our legal representatives or
vicarious agents. We are always liable without limitation:
- in case of injury to life, body or health,
- in the event of intentional or grossly negligent breach of duty,
- in the case of guarantee promises, if agreed, or
- to the extent that the scope of application of the Product Liability Act is open.
In case of breach of essential contractual obligations, the fulfilment of which is essential
the implementation of the contract in the first place and on whose compliance the
Contractual partner may regularly rely on (cardinal obligations) through slight
Negligence on our part, our legal representatives or vicarious agents is
the amount of liability is limited to the damage foreseeable at the time of conclusion of the contract
limited, the occurrence of which must typically be expected. In
Otherwise, claims for damages are excluded.

10. Dispute settlement
The European Commission provides a platform for online dispute resolution (ODR)
which you can find here https://ec.europa.eu/consumers/odr/.
To participate in a dispute settlement procedure before a
We are not obliged and not willing to